We are pleased to be able to offer our services to self-managed and plan-managed NDIS participants.
As we are not a registered NDIS provider, we cannot offer support for agency managed participants.
If you are Self Managed:
You have the option to pay for your appointments through direct deposit, credit card, debit card, or PayPal. Just let us know what your preferred option is!
If paying by direct deposit, you will be sent an invoice on the day of your appointment. Payment will need to be received by us within one week of your appointment.
If paying by PayPal, credit or debit card, this information will be stored securely in our booking system Halaxy. Payment will be taken after your appointment and an invoice will be sent you via email.
If you are Plan Managed:
We will email the invoice to your plan manager on the day of your appointment including the appointment fee and any other applicable fees.
All clients are responsible for paying their appointment fees.
If the NDIS declines to pay the invoice for any reason, you are still responsible for paying the fee. In the event that the NDIS cancels your plan or your allocated funding has run out, your stored payment method will be charged.
All payments should be received within one week of your appointment.
How to book your appointment:
Please head over to our New Clients page and complete our short questionnaire.
Once we have appointment availability for new clients, we will send through our new patient intake form. This will allow you to select an appointment through our online booking system that suits your schedule.
Prior to your first appointment, please send through your NDIS plan and any other details you think we might need (e.g. any previous medical reports and/or your plan managers contact details.)